Dealing with Difficult People

Date and Time: 2026/04/21 | 09:30 - 12:30
Location: Chamber Theatre, 22/F United Centre
Language: Cantonese

Details

Dealing with negative people, also known as "Emotional Vampires", is a common issue in the workplace. These co-workers can drain you emotionally, leaving you exhausted and confused. How can you cope with such negativity and manage them effectively? This workshop offers insights into dealing with difficult people, helping you understand why some people are difficult to work with, and providing effective techniques to manage them with confidence and assertiveness. The workshop aims to help you gain positivity and work efficiently. Content: 1. Identify four options for solving people problems 2. Spot the six major types of difficult people 3. Understand the different behavioural types and responses 4. Adopt effective assertive techniques to deal with difficult people Learning Outcome: Participants will be equipped with the necessary techniques to enhance their confidence in dealing with conflicts between people both externally and internally. Target Audience: Anyone who interacts with people in the workplace. ________________________________________________________________________________ Follow us on LinkedIn: HKGCC Training Academy ________________________________________________________________________________

Speaker

Tony Ngo, Senior Partner, Connect Communication

Tony obtained his Master’s Degree in Business Management and Bachelor’s Degree in Economics from England. He has over 40 years of experience in general management, sales, marketing and business development, working in the Greater China region and throughout SE Asia. His clients include BDO, CLP, CTF Life, HK Exchanges, HK Monetary Authority, HK Tourism Board, HK Trade Development Council, Knight Frank, MTR, OCBC, SFC, Sun Hung Kai Properties, etc. His lively, energetic and enthusiastic personality makes him a natural-born trainer.

Enquiries

Cathy Chan

Tel:: 28231282
Email:: [email protected]

Notes

- Bookings are only confirmed upon receipt of payment, on a first come first served basis. - Booking transfer is allowed for corporate members with advanced notice, walk-ins are normally not accepted. - The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued. - No refund will be made for last minute cancellations or no-shows. If the booking is cancelled at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$120 deduction, whichever is higher. - Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons. - A $60 handling fee per person will be charged for all offline bookings (e.g. fax, e-mail, post) for all Chamber events. Go online today by downloading our app or registering on the HKGCC website to save the environment and money. - Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber. - The Chamber reserves the right to take photos and/or video recordings during the event. By attending, participants agree to the Chamber doing so, and that the Chamber may use such materials for archival, publicity, and marketing purposes. - Participants agree to indemnify the Chamber and the hosting party all liabilities for property damage, physical injury or death in relation to this event. Participants are advised to take their own insurance against all risks.

Disclaimer

Speakers' presentations at this event are intended for educational purposes only and do not replace independent professional judgment. Statements of fact and opinions expressed during this event are those of the speakers and participants and, unless expressly stated to the contrary, are not the opinion or position of the Hong Kong General Chamber of Commerce, its members, or its committees. The Chamber does not endorse or approve, and assumes no responsibility for, the content, accuracy or completeness of the information presented. Attendees should note that, with the approval of speakers, this event may be recorded, and possibly published on the Chamber's website in audio and/or video formats without further notice.

Recording, duplication or distribution of the contents of the online event is prohibited without prior written permission from the Chamber.

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Notes

Disclaimer