From Experimentation to Execution: Agentic AI Moves onto the Business Agenda
The session opened with remarks by Brian Sun, Assistant Commissioner (Data Applications), Digital Policy Office, HKSAR Government, who outlined the Government’s broader policy direction for AI development and adoption. The subsequent panel discussion featured Leonard Chan, Chief Product Strategist, Hong Kong Generative AI Research & Development Center; Calvin Cheng, Founder & CEO, Wizpresso; Herbert Chia, Senior Advisor, Alibaba Cloud Intelligence Hong Kong & Macau; and Leo Ma, Chief Scientist APAC, Votee AI, moderated by Timothy Tam, Vice-chairman of the Chamber’s Innovation, Data and Communication Committee.
Speakers explored the evolution of Agentic AI and its growing significance for business, including how it differs from current generative AI and automation tools, and its potential to transform business operations. The conversation also examined emerging applications of Agentic AI across industries and workflows, as well as the opportunities and challenges associated with scaling deployment across organisations. Panellists shared perspectives on the factors underpinning successful adoption, including data readiness, infrastructure, organisational culture and alignment with business objectives.
The discussion further considered the implications of Agentic AI for workforce transformation and talent development, including how organisations can leverage the technology to augment human capabilities, support learning and enhance productivity.
Participants also exchanged views on key issues relating to risk, trust and governance, including accountability, compliance, data integrity and oversight. They highlighted the importance of establishing appropriate governance frameworks to support the responsible and effective deployment of AI in business-critical environments.
The interactive audience discussion additionally touched on the importance of localisation, including the role of local market knowledge, regulatory considerations and multilingual capabilities in supporting AI adoption within Hong Kong’s business environment.
